Noticing something with the merch store. It's rather unfortunate.
It seems there are 3 different web stores, with varied items. Essentially there's the good one with everything and 2 lesser web stores.
It's easier to explain with URLs.
The main link to the webstore is
https://lnk.to/psb-smash
Which checks your region and directs you accordingly.
For me in Australia it directs to the Warner site.
Which is
https://store.warnermusic.com.au/collec ... -shop-boys
This site has a rather limited range, it hasn't been getting updated with new merch items such as the Japan range or Obscure range. And there have been concerns that items from here aren't the same level of quality as the real store.
When the Obscure tickets were on sale, preorders for Volume weren't available on the Warner store and the link on the OS would only direct there. I discovered if you go directly to the UK store, you get the whole range. I normally go to it from web searching 'pet shop boys shop', so the URL is:
https://shop.petshopboys.co.uk/
This is how I managed to order Obscure Merch when it became available.
Again, this is the superior and "real" webstore. The original before it branched off.
Anyway, today they've posted a shortlink
https://wmg.lnk.to/psb-since1984-collection
Which if you're in the "wrong" region goes to a strange incomplete webstore with only the 'pethead' merch, 2 items.
From today, if we try to go to
https://shop.petshopboys.co.uk/ from the wrong region it now redirects. Not to Warner though, to
https://usstore.petshopboys.co.uk/
Which looks a lot like the UK store, but is missing the latest merchandise including Since 1984 and Obscure. So, many users clicking the advertised shortlink are being directed to
https://usstore.petshopboys.co.uk/ which simply doesn't have the merch advertised.
And again, we can't even trick the system by going to
https://shop.petshopboys.co.uk/
It's only after
installing a VPN that I can access to the full range of items.
Though I've since noticed, we can just change the currency to access the complete range and in turn the
https://shop.petshopboys.co.uk/ link.
So they've made some changes and now it's even harder to access the merch. I'm assuming those in the UK where the links were tested have no issue. For me in Australia I see placeholder "Example product title" t-shirts which can't be purchased.
What a mess!
Basically, just change the currency to GBP £ if you're outside the UK.
And if you're getting the Warner store, use the updated shortlink or go directly to
https://shop.petshopboys.co.uk/
It's a pity it's like this, because a lot of people won't figure this out.
Also just to state the obvious, orders from the UK site can be shipped worldwide despite there being separate dedicated web stores for other regions.
By the way, a remark more oriented to the thread. I wonder if they'll do Obskur merch. I highly suspect there will be. Obviously whoever sees it on the night can hopefully snap a picture to post here to quell our curiosity! (Or in the Obskur thread, but the forum regardless)
