Pet Shop Boys Community

Patrick Bateman wrote: Thu 01 Nov 2018, 6:10 pm Faber and Faber is clearly the publishing equivalent of EMI.

Hello there—

I'm afraid I'm writing with bad news.

You recently ordered a copy of a special edition of Neil Tennant's One Hundred Lyrics and a Poem (9780571351572) from faber.co.uk.

But we made a mistake. The particular version of the book you ordered, 9780571351572, should never have been available for purchase on our website; it was intended to be sold directly from the band's website. But due to a technical error on our part, you were able to order the book and now it's publication day and you are expecting your book and we do not have it to send you, and you never even received a message to say your order had been cancelled.

To be clear: your order was cancelled, which means you were never charged for your purchase.

I'm really sorry. It's a human error, and it's ours, and there's not much more to it, really.

We want to try and go some way to make amends, so we are going to be sending you a free copy of the normal edition of Neil's book. But we'll also be including something a little special: one of a very limited number of letterpress prints that Neil made of his own lyrics at the London College of Book Arts earlier this year. They're beautiful little things – there are some pictures attached.

They will go out on Monday, direct from our offices here.

Again, I'm really sorry. I really hope you enjoy the book when it arrives.

Best wishes,

Ian

tucky101 wrote: Thu 01 Nov 2018, 7:06 pm Well I’ve got mine.

Took the day off work, went down to London on the train, went to London review bookshop and bought one. Guy behind the counter told me all their copies were signed.

Only cost me a £40 train fare.....

Patrick Bateman wrote: Thu 01 Nov 2018, 6:10 pm Faber and Faber is clearly the publishing equivalent of EMI.


We want to try and go some way to make amends, so we are going to be sending you a free copy of the normal edition of Neil's book. But we'll also be including something a little special: one of a very limited number of letterpress prints that Neil made of his own lyrics at the London College of Book Arts earlier this year. They're beautiful little things – there are some pictures attached.

alig wrote: Fri 02 Nov 2018, 3:52 pm Human errors happen all the time everywhere. Stop whinging already. You still got a free copy and some extras for crying out loud!

rashomon wrote: Sun 04 Nov 2018, 9:06 pm Special edition or not

Surprised to see so little buzz about this book here. Thought there would be since Pethead reviews by now ....

Tom Angel wrote:I'm unsure what you can say about a book of lyrics we already know by heart.

It's nice item, and I ordered a signed one at a reasonable price from a site someone kindly posted link to on here. But I"m not exactly running down to the postman every morning.