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Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 10:10 am
by Disco.
My credit card was charged on February 25th for this.
Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 10:51 am
by moxlox
PETHEAD72 wrote: Wed 01 Apr 2020, 9:52 am
Has anyone received an email saying their order was cancelled?,i also received a message from my credit card provider saying there was 'unusual' activity on my card regarding this transaction?!
The email from digital stores asked me to place the order again which i can't now as it is showing as sold out!,there is absolutely no problem with my card so i was completely baffled by this!,so i phoned digital stores and they said there is some sort of 'technical error' and their management are looking into it and that i should hear soon why this happened.the guy said my order should still be safe.really baffled and unhappy about this as i have never had any problem like this before ever!
I placed this order when it was made available!
Yeah this happened to me this morning with Annually - I am in the UK. Awaiting a response. This is the 2nd consecutive item this has happened to me from the PSB Store - the same happened to Monkey Business and I had to reorder. As you say though you can't reorder Annually as its sold out. I am not happy!!! No problem with my credit card; but the order was cancelled because the bank identified the pre-order coming through over a month later as fraudulent activity.
What phone number did you use for Digital Stores? As usual on the internet I couldn't find a number to call them on.
Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 11:06 am
by PETHEAD72
moxlox wrote: Wed 01 Apr 2020, 10:51 am
PETHEAD72 wrote: Wed 01 Apr 2020, 9:52 am
Has anyone received an email saying their order was cancelled?,i also received a message from my credit card provider saying there was 'unusual' activity on my card regarding this transaction?!
The email from digital stores asked me to place the order again which i can't now as it is showing as sold out!,there is absolutely no problem with my card so i was completely baffled by this!,so i phoned digital stores and they said there is some sort of 'technical error' and their management are looking into it and that i should hear soon why this happened.the guy said my order should still be safe.really baffled and unhappy about this as i have never had any problem like this before ever!
I placed this order when it was made available!
Yeah this happened to me this morning with Annually - I am in the UK. Awaiting a response. This is the 2nd consecutive item this has happened to me from the PSB Store - the same happened to Monkey Business and I had to reorder. As you say though you can't reorder Annually as its sold out. I am not happy!!! No problem with my credit card; but the order was cancelled because the bank identified the pre-order coming through over a month later as fraudulent activity.
What phone number did you use for Digital Stores? As usual on the internet I couldn't find a number to call them on.
Hi,it's 0845 052 7506
Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 11:12 am
by moxlox
PETHEAD72 wrote: Wed 01 Apr 2020, 11:06 am
Hi,it's 0845 052 7506
Thanks!!
Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 11:15 am
by PETHEAD72
Ps...i just placed the order again just incase as i see it is available again!
Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 1:40 pm
by moxlox
Ordered (again)!
Had no response from Digital Stores yet
Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 3:29 pm
by domino
They began to ship it today, according to Instagram.
Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 3:34 pm
by Ghost within this house
Do we think My Beautiful Laundrette will get a digital release?
Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 4:35 pm
by oakey
domino wrote: Wed 01 Apr 2020, 3:29 pm
They began to ship it today, according to Instagram.
The PSB store states April 17 as release date, so they are early?
Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 5:07 pm
by Boring90
Always use PayPal when you order from Digital Stores. Otherwise you are rolling the dice.
Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 5:34 pm
by PETHEAD72
Boring90 wrote: Wed 01 Apr 2020, 5:07 pm
Always use PayPal when you order from Digital Stores. Otherwise you are rolling the dice.
98% of the time i have,don't know who to blame,my credit card provider said it was a security issue on their side whereas digital stores said it was a technical issue on their side!...i think it was down to the credit card company,card is perfectly ok,just a stupid random check at the wrong time.
Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 5:50 pm
by Xakrij
oakey wrote: Wed 01 Apr 2020, 4:35 pm
domino wrote: Wed 01 Apr 2020, 3:29 pm
They began to ship it today, according to Instagram.
The PSB store states April 17 as release date, so they are early?
From OS:
Books shipping early
https://www.petshopboys.co.uk/news/2020 ... ping-early
Annually 2020.jpg
Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 6:20 pm
by BoyStrange
They should do the same with the "I don't wanna" single.
Re: Annually 2020 + Free CD
Posted: Wed 01 Apr 2020, 7:24 pm
by Disco.
I am getting it from amazon, wonder when it will show up ? !!
Re: Annually 2020 + Free CD
Posted: Thu 02 Apr 2020, 9:03 am
by canveyboy
I wonder who will get to hear the new CD first. As soon as someone hears it, please put up a review here!
Stay safe everyone x
