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petshopboys.biz problems
Posted: Wed 16 Aug 2006, 1:09 pm
by Dipso
Has anyone else had problems with this site? For a week now I have been trying to renew my fan club membership online, but to no avail. I fill in the initial address form, press "send" and absolutely nothing happens. When I clicked on one of the faq links I got a "file not found" error which made my computer hang. Gee, thanks.
I emailed the site administrators a week ago but - of course - have had no reply.
Brand new website - same old fan club nonsense.
Posted: Wed 16 Aug 2006, 1:27 pm
by Rent
Not sure, d'you think it might be a browser problem (or maybe your connection)? I used to have similar issues with IE.
If you're in the UK you could send a letter to renew in the meantime. I know, not ideal but...
Posted: Wed 16 Aug 2006, 1:27 pm
by Panbaams
Have you tried e-mailing Mike Hrano (
sales@petshopboys.biz)? I had to update my address details recently and he got back to me really quickly.
Posted: Wed 16 Aug 2006, 1:40 pm
by Dipso
Thanks for your replies.
That was the address I emailed but I haven't had a response after a week. I suppose Mike H could be on holiday or something, but still...
I'm not in the UK right now, but I do have a UK bank account so I might have to dig out my cheque book and go and queue in the post office. I suppose it could be a browser problem but I have never had any difficulties like this before, despite many an internet shopping spree. Hey ho! (I can also access the new psb site with no problems.)
Has anyone successfully renewed their membership online in the last week or so?
Posted: Thu 24 Aug 2006, 4:56 pm
by Flaffer
just renewed and seemed to go through ok
Posted: Thu 24 Aug 2006, 5:57 pm
by Undertaker
If you use Internet Explorer, you could try installing Mozilla Firefox and accessing it that way. Might make a difference. I started to use firefox after numerous sites wouldn't work properly on IE.
Dave
Re: petshopboys.biz problems
Posted: Fri 25 Aug 2006, 12:12 am
by Rusty
Dipso wrote:Has anyone else had problems with this site? For a week now I have been trying to renew my fan club membership online, but to no avail. I fill in the initial address form, press "send" and absolutely nothing happens. When I clicked on one of the faq links I got a "file not found" error which made my computer hang. Gee, thanks.
I emailed the site administrators a week ago but - of course - have had no reply.
Brand new website - same old fan club nonsense.
Dipso, souinds like you're having the same problem I did, and I think it's a pop-up blocker issue. Even if I turn off pop-up blocker I still cannot get the pop-up pages on this site to open. Try pressing "send" and holding down the Cntl key at the same time and the pop-up page should open. That worked for me anyway. Good luck!
Posted: Fri 25 Aug 2006, 1:06 am
by Dipso
Thanks for the tip! I have actually given in and written a cheque now.
Posted: Fri 25 Aug 2006, 2:25 pm
by fumik^o^world
Undertaker wrote:If you use Internet Explorer, you could try installing Mozilla Firefox and accessing it that way. Might make a difference. I started to use firefox after numerous sites wouldn't work properly on IE.
Dave
I can access the site finally!
Arigato!
I don't need to renew my fan club membership online this time.
Arigato for your kindness, Dipso-chan!
Uki
Posted: Fri 25 Aug 2006, 3:05 pm
by Dipso
You're more than welcome, Uki-chan. The only time I ever write cheques these days is for our fan club memberships!
I might give Firefox a whirl too. Thanks, Dave.
I am still yet to receive a response to my rather polite email to the petshopboys.biz site administrators, btw. It's no way to run a business.
