I can't sign up as pethead on the official site!

[Riikka]

I've tried to create a petheads profile on the official site, and sign up for a newsletter. It doesn't work out, but instead I get the following error message:


Server Error in '/' Application.
--------------------------------------------------------------------------------

Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[NullReferenceException: Object reference not set to an instance of an object.]
PetShopBoys.Delivery.forms.petheads.EditPage.UploadFile(Int32 iPetHeadID)
PetShopBoys.Delivery.forms.petheads.EditPage.butSubmit_Click(Object sender, EventArgs e)
System.Web.UI.WebControls.Button.OnClick(EventArgs e) +108
System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) +57
System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +18
System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +33
System.Web.UI.Page.ProcessRequestMain() +1292


--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:1.1.4322.2300; ASP.NET Version:1.1.4322.2300


I've tried it from three different PCs, so the problem probably isn't at my end. But there's no technical contact info on the official site, so what can I do? Damn those server issues!

[Danny C]

Are you using illegal characters in your username or something? Or is anyone else having this problem?

[Riikka]

Are you using illegal characters in your username or something? Or is anyone else having this problem?

I'm just using my first name (Riikka). My last name has Scandinavian characters, but I removed them and tried again, so the problem isn't there. I wondered if you should enter something specific for the postal code, but as I tried leaving it empty, it warned me. So I entered just zeros. So, everything was supposedly okay when I clicked the Submit button - and then appeared this error message. I'm getting crazy

[BlueSwan]

Are you using illegal characters in your username or something? Or is anyone else having this problem?

I'm just using my first name (Riikka). My last name has Scandinavian characters, but I removed them and tried again, so the problem isn't there. I wondered if you should enter something specific for the postal code, but as I tried leaving it empty, it warned me. So I entered just zeros. So, everything was supposedly okay when I clicked the Submit button - and then appeared this error message. I'm getting crazy

It's because you're from Finland. The official site doesn't allow for any more Fins to registrate. Instead Fins are suggested to go here: http://www.petshopboys.proboards61.com

[Riikka]

Are you using illegal characters in your username or something? Or is anyone else having this problem?

I'm just using my first name (Riikka). My last name has Scandinavian characters, but I removed them and tried again, so the problem isn't there. I wondered if you should enter something specific for the postal code, but as I tried leaving it empty, it warned me. So I entered just zeros. So, everything was supposedly okay when I clicked the Submit button - and then appeared this error message. I'm getting crazy

It's because you're from Finland. The official site doesn't allow for any more Fins to registrate. Instead Fins are suggested to go here: http://www.petshopboys.proboards61.com

Now this surely WAS a joke (I might be fooled easily because I'm such a serious person!)..., but thanks for the link of the forum. Just wondering why there has to be that many separate PSB forums around. Having just one would be more handy.

I guess I will just have to wait and see till someone solves the registration problem.

[Baco]

I am from Buenos Aires, Argentina and also having problems to register as Pethead in the official site.....I receive the same error message

I think something is not working fine there.....

[Pet Shop Girl]

I have had issues with that too, but I have been a pethead there for a while now.

[gregf]

I had the problem and started this thread in February.

viewtopic.php?t=15818

So I think it's been this way most of this year (2007).
The O.S. has no contact-us link, so there is no way to report it.

Very frustrating.

[Dipso]

I had similar problems when I tried to renew my Literally membership online via the official site.

Have you tried using Firefox? I have heard of a few posters who couldn't access the OS at all using Internet Explorer.

[TheGardner]

also have this problem since the start of the new design. Althrough I was registered long before, I can't find myself there anymore. But it wasn't that important for me yet.

[Fugitive1979]

Someone should hold up a banner at the next gig saying: "The link for creating a Pethead profile on the official site is knackered, get it sorted!"

[gregf]

Someone should hold up a banner at the next gig saying:
"The link for creating a Pethead profile on the official site is knackered, get it sorted!"

Actually I use Firefox and I tested Internet Monopoliser as well. Same/similar prob.

[Lorena]

I also have a problem to change my photo...It appears the same message